MANAGED SERVICES & INFRASTRUCTURE
Focus on Your Business. We'll Handle Your Ground Systems.
Complete Operational Support From Procurement to Maintenance
Our managed service and infrastructure solution enables you to focus on driving your business forward without the stress of delivering complex remote ground systems. From initial deployment through long-term operations, GGC can handle everything—giving you predictable costs and guaranteed performance.
End-to-end Operational Support
Building and operating satellite ground infrastructure shouldn't distract from your core business. We provide comprehensive managed services that cover every aspect of your ground segment, from procurement and logistics through civil works, project management, installation, commissioning, and ongoing operations.
Our operational support teams can be located globally, and if we don't have a team in a country to support your operations, we have the experience, knowledge and ability to build one - and at speed. Our worldwide presence ensures consistent service delivery regardless of where your facilities are located, with local expertise backed by global resources and standardised procedures.
Comprehensive Service Portfolio
Procurement & Supply Chain Management
We handle equipment procurement from specification through delivery, leveraging our vendor relationships (we are vendor agnostic) to secure competitive pricing and favourable terms.
Our procurement service includes equipment specification and vendor selection, commercial negotiation and contract management, factory acceptance, testing coordination, quality assurance and inspection, and delivery scheduling aligned with project timelines.
Strategic Logistics Services
Our in-house logistics team supports your sparing and shipping strategy with a global perspective. We can host spares in strategic locations globally to ensure timely shipment to your teleports and gateways, giving you the ability to meet customer SLAs with less downtime on your antennas.
This distributed inventory approach means critical components are positioned near your facilities rather than sitting in distant warehouses. When failures occur, replacement parts arrive in hours rather than days, dramatically reducing mean time to repair and protecting your service availability commitments.
Complete Project Delivery
From greenfield sites to system expansions, we manage the entire deployment process. Civil works and foundation construction are coordinated with antenna installation to ensure integrated project delivery. Project management provides single-point accountability across all contractors and vendors. Installation and commissioning follow proven methodologies developed across hundreds of successful deployments.
Operational Maintenance & Support
Once systems are operational, our end-to-end support ensures continued performance. Onsite maintenance keeps equipment operating at peak efficiency. Return Merchandise Authorisation (RMA) processes with manufacturers are managed on your behalf, eliminating administrative burden. Spare parts procurement and replacement happen seamlessly as part of our inventory management. Our support teams are positioned globally providing rapid response when issues arise.
Licensing & Regulatory Support
Navigating telecommunications licensing across multiple countries is a complex and time-consuming business. GGC can assist with licensing of your gateways in various countries, working directly with our extensive range of local partners to ensure compliance and rapid approvals.
With a large network of industry professionals, we provide high-level advice and consultancy to ensure your licensing is pushed through the correct channels as quickly as possible. Our experience spans frequency coordination, regulatory filings, import licensing, and approval processes across diverse jurisdictions.
Global Infrastructure Management
Build Your Operations Team Anywhere
Whether you're expanding into new markets or need support in existing locations, we establish and manage operational teams tailored to your requirements. Local engineers provide on-the-ground presence with cultural knowledge and language capabilities, while our global management systems ensure consistent standards and procedures.
Our localised approach with centralised oversight gives you the best of both worlds—responsive local teams backed by enterprise-level resources and expertise. You avoid the cost and complexity of establishing your own presence in each market while maintaining control over service levels and performance.
Multi-site Coordination
Operating ground stations across multiple countries presents unique challenges. Our managed services provide centralised coordination across your entire network, with standardised procedures ensuring consistent quality regardless of location. We provide consolidated reporting that gives you visibility into performance and costs across all sites, while coordinated maintenance scheduling minimises service disruption.
Have a ground site in mind?
Ensure your site can support reliable long-term operations before you start construction.
Equipment Lifecycle Management
New and Refurbished Systems
Our team delivers and installs new or used and refurbished antennas globally. Refurbished equipment undergoes comprehensive testing and restoration to like-new performance at significant cost savings. This approach enables network expansion or disaster recovery without the lead times and costs of new procurement.
We provide end-to-end delivery of antennas with all necessary tools shipped along with the equipment or hand-carried by our installation teams. Nothing is overlooked and installation is carried out without delays waiting for missing components or specialised equipment.
Technology Refresh & Upgrades
Ground systems have long operational lives, but technology evolves continuously. We manage technology refresh programs that upgrade capabilities while maintaining service continuity. Phased implementation approaches minimise disruption, and our vendor-agnostic position ensures optimal technology selection rather than forced migration to specific platforms.
Service Integration & Simplification
Single-Point Accountability
Multiple contractors create coordination challenges, finger-pointing when problems arise, and administrative overhead managing various relationships. Our managed services consolidate everything under single-point accountability, simplifying your operations and ensuring seamless integration across all service components.
Scalability Without Complexity
As your network grows, our managed services scale with you. Additional sites are deployed using proven procedures and integrated into centralised management systems. You gain capacity without proportional increases in management overhead or operational complexity.
